FAQ

We’ve organized our FAQ into 5 sections to help you find answers quickly:
Origins, Shipping, Pricing, Custom, and Care.

1. Origins

1. What is a Thangka painting?
   A Thangka is a traditional Tibetan Buddhist painting on cloth, used for meditation, devotion, and teaching.

2. Are your Thangkas hand-painted?
   Yes, all our Thangkas are 100% hand-painted by skilled Himalayan artists.

3. Where are your Thangkas made?
   Our Thangkas are made in Nepal and Tibet using authentic methods passed down for generations.

4. Who paints your Thangkas?
   They are painted by highly experienced artists trained in traditional Buddhist iconography.

5. Are Thangkas religious items?
   Yes, they hold spiritual significance and are often used for meditation or offerings.

6. Do you sell printed Thangkas?
   No, we only offer original hand-painted artworks.

7. Can non-Buddhists buy Thangkas?
   Absolutely. Anyone can buy and appreciate a Thangka respectfully.

8. What subjects are featured in your Thangkas?
   We feature deities like Green Tara, Medicine Buddha, Mandalas, and more.

9. Are Thangkas spiritually blessed?
   Some are blessed by monks; it will be mentioned on the product page.

10. Do you sell framed or unframed Thangkas?
    Most are unframed and shipped rolled unless brocade is included.

11. Are all your Thangkas original?
    Yes, each one is a unique, hand-painted piece.

12. Do Thangkas come with information about the deity?
    Yes, we provide a description with each order.

13. What is the meaning of Mandala Thangkas?
    Mandalas represent spiritual maps for meditation and inner transformation.

14. What is the significance of color in Thangkas?
    Each color has deep symbolic meaning linked to the Five Buddha families.

15. What is brocade in a Thangka?
    Brocade is the decorative silk fabric border traditionally added to Thangkas.

16. How old are the styles you follow?
    The techniques and symbols we use have been preserved for centuries.

17. Are your Thangkas signed by the artist?
    Some are. For custom orders, you can request a signed piece.

18. Are Thangkas used only in temples?
    No, they’re also perfect for homes, yoga studios, or meditation spaces.

19. Is the gold in the Thangka real?
    Some Thangkas include real gold detailing. This is mentioned in the description.

20. Can I use Thangkas as gifts?
    Yes, Thangkas are thoughtful spiritual gifts.

2. Shipping

1. Do you ship internationally?
   Yes, we ship worldwide.

2. Is shipping free?
   YES

3. How long does delivery take?
   Shipping usually takes 7–21 business days depending on your country.

4. Do I get tracking for my order?
   Yes, you will receive a tracking number once your order is shipped.

5. What packaging do you use?
   We carefully roll and pack each Thangka in protective tubes to ensure safety.

6. Do you ship to PO Boxes?
   Yes, but we recommend using a physical address for faster delivery.

7. Can I change my shipping address after purchase?
   Only if your order hasn't shipped yet. Please contact us immediately.

8. Which courier services do you use?
   We use trusted services like DHL, Aramex, or EMS depending on your country.

9. Do you offer express delivery?
   Yes, you can choose express shipping at checkout for an extra fee.

10. Can I schedule a delivery date?
    We can’t guarantee exact dates, but tracking allows you to monitor delivery.

11. Will I pay import duties or customs?
    Yes, any local customs fees are the buyer’s responsibility.

12. Do you offer refunds?
    No, all sales are final. We do not offer refunds.

13. What if my Thangka is damaged in transit?
    Contact us within 24 hours with photos. We will resolve it based on the situation.

14. Can I return or exchange a Thangka?
    No, we do not accept returns or exchanges.

15. What if I refuse delivery?
    Refused shipments will not be refunded. Please accept your parcel.

16. Do you ship during holidays?
    Yes, but delays may occur depending on your country’s local holidays.

17. How do I track my order?
    Use the tracking number emailed to you after shipping.

18. Do you ship on weekends?
    We ship orders Monday to Friday, excluding national holidays.

19. Can I add multiple items in one shipment?
    Yes, you can combine items at checkout.

20. Can I cancel my order after payment?
    No, all orders are processed immediately and cannot be canceled.

3. Pricing

1. Why are Thangkas expensive?
   They are original, hand-painted, and take weeks or months to complete.

2. Are your prices fixed?
   Yes, prices are final and reflect the value of the work.

3. Do you offer free shipping?
   YES

4. Is tax included in the price?
   Any applicable taxes are shown at checkout.

5. Do you charge extra for brocade?
   Yes, brocade options increase the price.

6. Can I pay in my local currency?
   Your bank will automatically convert your payment to USD.

7. Do you offer installment payments?
   Not currently. Full payment is required at checkout.

8. What payment methods do you accept?
   We accept major credit/debit cards and PayPal.

9. Is your website secure for payments?
   Yes, our site uses SSL encryption and secure payment gateways.

10. Do you offer student or religious center discounts?
    We offer bulk pricing for temples or retreat centers. Contact us.

11. Do you offer wholesale?
    Yes, please reach out for wholesale inquiries.

12. Can I tip the artist?
    Not required, but we appreciate your support.

13. Are your prices negotiable?
    No, we believe in fair pricing for our artists.

14. Do you run sales or promotions?
    Occasionally. Follow us on Instagram or subscribe to our newsletter.

15. Do you offer gift cards?
    Yes, digital gift cards are available upon request.

16. Can I get a quote for a large order?
    Yes, contact us for bulk or temple orders.

17. Do you offer package deals?
    We offer bundled pricing for multiple purchases. Contact us to discuss.

18. Do prices include certificates or blessings?
    Only if stated on the product page.

19. Do you charge a fee for custom orders?
    Yes, custom work is priced based on detail and size.

20. Are discounts stackable?
    No, only one discount can be applied per order.

4. Custom

1. Do you accept custom Thangka orders?
   Yes, we specialize in custom spiritual paintings.

2. How do I request a custom Thangka?
   Contact us via our form or message with your idea, deity, and size.

3. What can I customize?
   You can choose deity, size, background colors, brocade, and blessing options.

4. How much is a custom Thangka?
   Prices vary based on size, complexity, and materials. We’ll quote you after discussing details.

5. How long does it take?
   Custom orders usually take 3–8 weeks.

6. Can I see progress photos?
   Yes, we share progress updates during the process.

7. Can I request a blessing for the painting?
   Yes, monk blessings are available for an extra fee.

8. Do you offer custom Mandalas?
   Yes, we create custom Mandalas with specific intentions.

9. Can I include my own mantra or name?
   Yes, personal mantras or dedications can be added discreetly.

10. Can you create large pieces for temples?
    Yes, we do large commissions for retreat centers and monasteries.

11. Do you offer framed custom Thangkas?
    Brocade-framed options are available. We don’t ship glass frames.

12. Do I need to pay upfront for custom work?
    Yes, we begin the painting after full payment.

13. Can I request the artist’s name or blessing info?
    Yes, we will include it upon request.

14. Do you accept returns on custom pieces?
    No, all custom orders are final.

15. Can I cancel my custom order?
    Only within 24 hours of payment.

16. What if I want changes after it starts?
    Minor adjustments are possible early on; major changes may cost extra.

17. Do you use real gold in customs?
    Yes, upon request, for an additional fee.

18. Do you help design symbolic or multi-deity Thangkas?
    Yes, we can combine deities and elements as per tradition.

19. Can I request matching Thangkas for a set?
    Yes, we can design pieces that complement each other.

20. How do I place a bulk custom order?
    Email or message us with the quantity and details for a custom quote.

5. Care

1. How should I handle the Thangka?
   Gently. Avoid touching the painting surface.

2. Can I frame it with glass?
   Yes, but keep a slight distance between the glass and canvas.

3. Can I clean my Thangka?
   Use a soft dry cloth or brush. Never use water or chemicals.

4. How should I store it?
   Store rolled in its original tube, in a cool, dry place.

5. Will colors fade over time?
   No, if kept away from sunlight and moisture.

6. Is it okay to hang in sunlight?
   No, UV light can damage pigments over time.

7. Can I hang it outside?
   No, it should be kept indoors in a protected space.

8. Where is the best place to hang a Thangka?
   In a quiet, respectful space such as a meditation room or altar.

9. Should I light candles near it?
   Yes, but keep a safe distance to avoid smoke or fire damage.

10. Do I need to bless the Thangka before use?
    Not required, but it’s a spiritual option for practitioners.

11. Can I use it for meditation?
    Yes, Thangkas are powerful tools for focus and mindfulness.

12. Can I hang multiple Thangkas together?
    Yes, as long as they are spaced and displayed respectfully.

13. Is it okay to gift a Thangka?
    Yes, they make meaningful spiritual gifts.

14. Should I avoid hanging certain deities in bedrooms?
    Some prefer to keep wrathful deities outside sleeping areas.

15. Do Thangkas need regular maintenance?
    Just dust occasionally and keep in a clean environment.

16. Can I burn incense nearby?
    Yes, but place it where smoke won’t directly touch the Thangka.

17. Can I travel with my Thangka?
    Yes, rolled properly in a tube for protection.

18. Can I hang it in a yoga studio?
    Yes, it brings spiritual energy to wellness spaces.

19. What if the paint starts cracking?
    Contact us for restoration advice; avoid humid environments.

20. How do I respectfully dispose of an old Thangka?
    Burn it ceremonially or bury it in a clean place.